Technical Success Manager - Central at Darktrace · United States · Joined
D
Technical Success Manager - Central
Darktrace · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$100k–$120kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Technical Success · Source: jobright · Posted by joined-scrapper
About the role
Darktrace seeks a Technical Success Manager to drive customer adoption of its AI cybersecurity platform, partnering with security and IT teams to manage technical risks and support renewals.
What you’ll do
Drive customer adoption of the cybersecurity platform
Partner with customer security and IT teams to support adoption
Manage technical risks
Inform renewal readiness and growth
Translate complex technical concepts into practical guidance
Engage with security engineers, SOC analysts, and executives
What you’ll need
3+ years in a technical customer-facing role
Experience with enterprise cybersecurity, networking, cloud, SaaS, or infrastructure
Ability to drive adoption, retention, technical value realization, and customer health
Strong communication, presentation, and stakeholder management skills
Cross-functional collaboration skills
Experience with security operations, SOC workflows, threat detection, or incident response is desirable
Original job description
Darktrace is hiring a Technical Success Manager to help customers adopt its cybersecurity platform and achieve measurable value. The role partners with customer security and IT teams and internal groups to support adoption, manage technical risks, and inform renewal readiness and growth.You have 3+ years' experience in a technical, customer-facing role…