WinIt seeks a Product Manager to own the end-to-end customer experience across its app and real-world services, improving app flows, provider quality, and data-driven roadmap decisions. The role blends product and operations work, requiring experience in growth, analytics, and provider management at a startup.
What you’ll do
Own and improve the full customer experience across app and real-world services
Improve app flows
Ensure provider quality
Run user research and experiments
Use analytics to prioritize a roadmap
Coordinate fixes across teams
What you’ll need
Several years in product management, growth, or product operations
Track record of improving activation, conversion, retention, or CSAT
Comfort working on product and operational sides
Hands-on experience with AI tools
Proficiency with product analytics tools like Amplitude or Mixpanel
Experience managing providers, vendors, or field operations
Original job description
WinIt is hiring a Product Manager to own and improve the full customer experience across its app and real-world services. The role includes improving app flows, ensuring provider quality, running user research and experiments, using analytics to prioritize a roadmap, and coordinating fixes across teams.Several years of experience in product management,…