IT Support Services I-Quick Fix at Courser · United States · Joined
C
IT Support Services I-Quick Fix
Courser · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Provides technical assistance and resolves IT issues across desktop, networking, and Microsoft cloud environments for employees and clients, while managing support tickets.
What you’ll do
Provide technical assistance to employees and clients
Diagnose and resolve IT issues
Manage and prioritize support tickets
Support users across desktop, networking, and Microsoft cloud environments
What you’ll need
Bachelor's degree in computer science, IT, or related field (or equivalent experience)
1+ years of experience in IT support or related role
Proficiency with operating systems and networking concepts such as TCP/IP, DNS, and VPN
Experience with helpdesk and ticketing systems
Excellent troubleshooting and communication skills
Experience with ConnectWise
Original job description
Courser is seeking an IT Support Services I-Quick Fix professional to provide technical assistance to employees and clients. The role diagnoses and resolves IT issues, manages and prioritizes support tickets, and supports users across desktop, networking, and Microsoft cloud environments.Bachelor's degree in computer science, Information Technology, or…