Technical Success Manager at RingCentral · United States · Joined
R
Technical Success Manager
RingCentral · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$90k–$144kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
RingCentral is hiring a Technical Success Manager to own post-sales relationships for complex enterprise accounts, driving customer success, executive engagement, renewal readiness, and AI adoption in a fully remote role.
What you’ll do
Own post-sales relationships for complex enterprise accounts
Drive customer success and executive engagement
Ensure renewal readiness
Provide technical oversight
Manage incidents
Drive AI adoption
What you’ll need
5-8 years in a customer-facing post-sales role within SaaS, UCaaS, or CCaaS
Proven track record managing complex Enterprise B2B accounts with high ARR and multi-stakeholder structures
Executive relationship management experience with VP and C-suite stakeholders
Experience preparing and delivering executive-level business reviews or QBRs
Salesforce or equivalent CRM proficiency with disciplined data hygiene
Prior experience with UCaaS or CCaaS platforms
Original job description
RingCentral is a global provider of AI-powered business communications, including unified communications, contact center, and conversational AI platforms. The Technical Success Manager owns post-sales relationships for complex enterprise accounts, driving customer success, executive engagement, renewal readiness, technical oversight, incident management,…