Remote Customer Technical Support at ADT · United States · Joined
A
Remote Customer Technical Support
ADT · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$17–$20/hrListed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Provide inbound phone support to residential and small business customers for alarm and home automation issues, guiding them through troubleshooting and arranging service when needed. This remote role requires strong customer service, multitasking, and basic technical aptitude.
What you’ll do
Provide inbound phone support to customers
Guide customers through troubleshooting steps
Resolve issues or arrange service when needed
Follow guided troubleshooting for software and hardware
Work closely with customers and coworkers
Multitask across multiple systems and applications
What you’ll need
High school diploma or equivalent
Minimum one year of customer service experience
Ability to type at least 35 wpm
Intermediate knowledge of computer applications
Strong troubleshooting and organizational skills
Excellent verbal and written communication skills
Original job description
ADT is hiring a Customer Technical Support representative to assist residential and small business customers with alarm system and home automation questions. The role provides inbound phone support, guides customers through troubleshooting, and helps resolve issues or arrange service when needed.Are you a problem-solver?qualified candidates that possess…