Customer Success Manager at NRC Health · United States · Joined
NH
Customer Success Manager
NRC Health · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$70k–$120kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
NRC Health seeks a remote Customer Success Manager to partner with healthcare organizations, support portfolio growth and retention, and collaborate with the Growth Team on customer success plans. The role requires strong communication, presentation, and organizational skills, with CRM and healthcare experience preferred.
What you’ll do
Partner with healthcare organizations to provide solutions
Develop customer relationships supporting portfolio development, expansion, retention, and loyalty
Collaborate with Growth Team members on customer success plans
Build expertise through training and continuous learning
What you’ll need
Bachelor's degree required
Excellent verbal, written, and interpersonal communication skills
Effective presentation and facilitation skills
High learning agility and critical thinking
Proficiency in Microsoft Suite (Word, Excel, Outlook)
Valid driver's license; CRM or healthcare experience preferred
Original job description
NRC Health helps healthcare organizations understand the experiences of the people they serve. The Customer Success Manager partners with healthcare organizations to provide solutions and develop customer relationships that support portfolio development, expansion, retention, and loyalty. The role also collaborates with Growth Team members on customer…