Business Analyst at Markel · Richmond, VA · Joined
M
Business Analyst
Markel · Richmond, VA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$74k–$128kListed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: IT Service Operations · Source: jobright · Posted by joined-scrapper
About the role
Markel seeks a Business Analyst to support IT Service Operations by driving operational analysis, process improvements, and data-driven insights that enhance service delivery and cross-functional coordination.
What you’ll do
Perform operational analysis
Support process improvement initiatives
Provide data insights
Optimize workflows
Ensure operational governance
Coordinate cross-functionally to enhance service delivery
What you’ll need
3+ years in business operations, IT operations, or related roles (preferred)
Experience with reporting and analytics tools such as ServiceNow, Excel, Power BI, SQL, DAX (preferred)
Bachelor's degree in CS/IT or related field (preferred)
Strong analytical, organizational, and problem-solving skills
Excellent verbal and written communication skills
US Work Authorization required
Original job description
Markel is a global insurance, reinsurance, specialist advisory, and investment organization. The Business Analyst supports IT Service Operations through operational analysis, process improvement, data insights, workflow optimization, governance, and cross-functional coordination to enhance service delivery.Strong analytical, organizational, and…