Senior Support Specialist, Field Learning at Edward Jones · Tempe, AZ +1 more · Joined
EJ
Senior Support Specialist, Field Learning
Edward Jones · Tempe, AZ +1 more · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: Field Learning · Source: jobright · Posted by joined-scrapper
About the role
This role manages the operational and logistical support for blended learning programs at Edward Jones, including scheduling, communications, learning technology support, and participant assistance. It ensures training programs run efficiently and learners have the resources needed to complete required training.
What you’ll do
Manage operational and logistical support for blended learning programs
Coordinate communications, scheduling, and registrations
Provide learning technology support and participant assistance
Produce reports and maintain accurate records and documentation
Escalate complex issues and independently prioritize work
Support efficient program delivery and learner resource completion
What you’ll need
Associate's or Bachelor's degree preferred, or equivalent professional experience
2+ years supporting learning programs, training operations, or related functions
Experience with Microsoft Office applications including Outlook, Excel, Word, PowerPoint, and Teams
Experience with learning management systems, training platforms, or HR systems
Experience coordinating schedules, communications, registrations, reporting, or program logistics
Strong written and verbal communication and prioritization skills
Original job description
Edward Jones is hiring a Senior Support Specialist, Field Learning to manage the operational and logistical support of blended learning programs. The role coordinates communications, scheduling, reporting, learning technology support, and participant assistance to help ensure programs run efficiently and learners have the resources to complete required…