OSS Team Lead at Sedgwick · United States · Joined
S
OSS Team Lead
Sedgwick · United States · Just now · 0 applicants
NewRemoteFull-timeManager
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Manager
Team: Operations Support Services (OSS) · Source: jobright · Posted by joined-scrapper
About the role
Sedgwick is seeking an OSS Team Lead to supervise Operations Support Services staff and processes, including training, quality assurance, workload monitoring, staffing coverage, and technical direction. The role requires claims management experience, software specifications experience, and strong leadership and communication skills.
What you’ll do
Supervise Operations Support Services staff and processes
Oversee training and quality assurance
Monitor workloads
Manage staffing coverage
Provide technical direction on work processes
What you’ll need
Six years of related experience including two years of claims management experience
Proven software specifications experience
Excellent oral and written communication and presentation skills
PC literate, including Microsoft Office products
Leadership, analytical, organizational, and time management skills
Ability to manage multiple projects, set priorities, and work in a team environment
Original job description
Sedgwick Claims Management Services Inc. is hiring an OSS Team Lead to supervise Operations Support Services staff and processes. The role oversees training, quality assurance, workload monitoring, staffing coverage, and technical direction on work processes.Six (6) years of related experience or equivalent combination of education and experience required…