Manager, Professional Services - Streaming Media at Fastly · United States · Joined
F
Manager, Professional Services - Streaming Media
Fastly · United States · Just now · 0 applicants
NewRemoteFull-timeManager
Pay
$143k–$201kListed
Workplace
Remote
Job type
Full-time
Level
Manager
Team: Professional Services - Streaming Media · Source: jobright · Posted by joined-scrapper
About the role
Fastly is hiring a Manager to lead Cloud Engineers supporting large, complex customers, focusing on customer success, team strategy, and scalable processes.
What you’ll do
Lead Cloud Engineers supporting largest and most complex customers
Drive customer success and team strategy
Develop and grow the team
Align cross-functionally with internal teams
Build scalable processes for handling customer needs
What you’ll need
8+ years Pre-Sales or Post-Sales experience in Sales Engineering, Web Development, Customer-facing DevOps, Technical Account Management, or Solutions Architecture
2+ years leading people associated with technical management of client relationships
Exceptional communication, detail-oriented, and self-motivated leadership
Strong analytical skills
Broad technical expertise in cloud and internet architecture plus scripting/software development
Original job description
Fastly is hiring a Manager, Customer Solutions Engineering to lead Cloud Engineers supporting its largest and most complex customers. The role focuses on customer success, team strategy and development, cross-functional alignment, and scalable processes for handling customer needs.8 + years Pre-Sales or Post-Sales experience in Sales Engineering, Web…