IT Support Analyst at Bancroft · Cherry Hill, NJ · Joined
B
IT Support Analyst
Bancroft · Cherry Hill, NJ · Just now · 0 applicants
NewHybridFull-timeJunior
Pay
$22–$25/hrListed
Workplace
Hybrid
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Bancroft seeks an entry-level IT Support Analyst to provide technical support, troubleshooting, and training across the organization. The role supports Windows 11 and mobile devices in a hybrid setting in Cherry Hill, NJ.
What you’ll do
Provide technical support, problem analysis, and resolution to users
Troubleshoot hardware, software, and connectivity issues
Install and configure software and peripheral equipment
Support a variety of mobile devices
Analyze technical problems using available resources and research tools
Provide consultation and training to users
What you’ll need
High school diploma or equivalent
Minimum one year of corporate IT technical support experience
Experience troubleshooting Windows 11 and supporting mobile devices
Strong customer service and communication skills
Currently holds or is pursuing a relevant IT certification such as CompTIA A+, Network+, Security+, or Microsoft Windows
Knowledge of computer hardware, software installation, configuration, and networking
Original job description
Bancroft is a nonprofit human services organization supporting people with special needs and their families. The IT Support Analyst provides technical support, problem analysis and resolution, consultation, and training to users throughout the organization.High school diploma or equivalent requiredMinimum of one year of experience in a corporate IT…