Product Director, Client Experience - Payments at JPMorganChase · Plano, TX · Joined
J
Product Director, Client Experience - Payments
JPMorganChase · Plano, TX · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
$157k–$260kListed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Merchant Services · Source: jobright · Posted by joined-scrapper
About the role
JPMorganChase is seeking a Product Director to lead the Merchant Services client experience, building a self-service digital platform for merchants that boosts satisfaction and reduces support dependency through cross-functional collaboration and data-driven iteration.
What you’ll do
Define and deliver end-to-end Commerce client experience
Lead self-service digital experience for merchants
Improve client satisfaction
Reduce support dependency
Collaborate cross-functionally
Drive data-informed iteration
What you’ll need
8+ years of experience delivering products, projects, or technology applications
Extensive knowledge of product development life cycle, technical design, and data analytics
Proven ability to influence adoption of product life cycle activities
Experience driving change and managing stakeholders across multiple functions
Recognized thought leader within a related field
Original job description
JPMorganChase is hiring a Product Director in Merchant Services to define and deliver the end-to-end Commerce client experience. The role leads a self-service digital experience for merchants, aiming to improve client satisfaction and reduce support dependency through cross-functional collaboration and data-informed iteration.8+ years of experience or…