Operations Manager, Ecommerce at Access Analytix · Chicago, IL · Joined
AA
Operations Manager, Ecommerce
Access Analytix · Chicago, IL · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
$90k–$140kListed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Ecommerce · Source: jobright · Posted by joined-scrapper
About the role
Access Analytix seeks an Ecommerce Operations Manager to lead daily order and operational workflows across Chicago and offshore teams. The role drives performance, KPIs, process improvements, and automation while resolving real-time operational issues.
What you’ll do
Oversee daily order workflows and ecommerce operations
Manage team performance and operations across Chicago and offshore teams
Monitor operational metrics and KPIs
Improve operational processes, systems, and automation
Resolve operational issues and make real-time decisions
Coordinate with remote and offshore teams
What you’ll need
4+ years in operations, e-commerce, BPO, or another high-volume environment
3+ years of people management experience
Strong Excel/Google Sheets skills and comfort learning new systems quickly
Experience working with remote and offshore teams
Experience managing performance through KPIs and familiarity with BI tools such as Power BI
Bachelor's degree; schedule flexibility for evenings and weekends
Original job description
Access Analytix is hiring an Operations Manager, Ecommerce to lead daily operations across its Chicago and offshore teams. The role oversees order workflows, team performance, operational processes, metrics, and improvements to systems and automation.4+ years in operations, e-commerce, BPO, or another high-volume environment3+ years of people management…