Customer Service Rep at Evara Health · New York, NY · Joined
EH
Customer Service Rep
Evara Health · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Evara Health seeks a Customer Service Representative to act as the first point of contact for customers, handling inquiries, resolving issues, and collaborating with internal teams to enhance customer experience. The ideal candidate is patient, detail-oriented, and has strong communication and problem-solving skills.
What you’ll do
Answer customer inquiries
Resolve issues
Provide product information
Document interactions
Escalate complex issues
Collaborate with internal teams
What you’ll need
Excellent verbal and written communication skills
Strong problem-solving and conflict resolution abilities
Experience with customer service software or CRM systems (e.g., Zendesk, Salesforce)
Ability to handle multiple tasks and work under pressure
Strong attention to detail and organizational skills
High school diploma or equivalent
Original job description
Evara Health is hiring a Customer Service Representative to serve as the first point of contact for customers, answering inquiries, resolving issues, and providing product information. The role also involves documenting interactions, escalating complex issues, following up with customers, and collaborating with internal teams to improve the customer…