Level 3 Help Desk Engineer at Data Pros · Holmdel, NJ · Joined
DP
Level 3 Help Desk Engineer
Data Pros · Holmdel, NJ · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Level 3 Help Desk Engineer role at a managed services provider, resolving advanced support issues and maintaining client infrastructure on-site in Holmdel, NJ.
What you’ll do
Resolve advanced support issues
Diagnose complex problems
Implement lasting fixes
Maintain client infrastructure
Document solutions
Collaborate on projects
What you’ll need
3+ years of MSP experience
Familiarity with ITGlue, AutoTask, Datto, Sonicwall, Microsoft 365, and related tools
Strong Technical Support and Help Desk Support skills
Advanced troubleshooting for OS, applications, networks, and user access
Computer hardware installation, configuration, diagnostics, and repair
Ability to work on-site in Holmdel, NJ
Original job description
Data Pros is an IT outsourcing and managed services provider supporting clients with cloud and technology environments. The Level 3 Help Desk Engineer resolves advanced support issues, diagnoses complex problems, implements lasting fixes, and maintains client infrastructure while documenting solutions and collaborating on projects.3+ Years of MSP…