Technical Support Engineer at RadNet · United States · Joined
R
Technical Support Engineer
RadNet · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$70k–$80kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Strategic Accounts · Source: jobright · Posted by joined-scrapper
About the role
Provides dedicated technical support for high-value strategic customer accounts, troubleshooting healthcare IT systems and managing incidents to ensure reliable environments.
What you’ll do
Troubleshoot healthcare IT systems
Manage incidents and escalations
Maintain customer relationships and technical documentation
Collaborate with internal teams
Support reliable customer environments
Provide professional and timely customer communication
What you’ll need
Bachelor's degree in IT or related field or equivalent experience
Minimum 5 years of IT support experience
Experience with healthcare IT systems (PACS, RIS, DICOM, HL7, EMR)
Strong knowledge of Windows and Linux systems
Experience with MSSQL and relational databases
Strong networking and infrastructure support skills
Original job description
RadNet is hiring a Technical Support Engineer L1 - Strategic Accounts to provide dedicated technical support for DeepHealth's strategic and high-value customer accounts. The role troubleshoots healthcare IT systems, manages incidents and escalations, maintains customer relationships and technical documentation, and collaborates with internal teams to…