Sr Business Analyst, Issue Management Program, APL Operations at Optum · United States · Joined
O
Sr Business Analyst, Issue Management Program, APL Operations
Optum · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$73k–$130kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: APL Operations · Source: jobright · Posted by joined-scrapper
About the role
Senior Business Analyst role focused on maturing the Issue Management workstream for APL Operations, using data analysis to identify root causes and drive corrective actions that improve issue prevention and member experience.
What you’ll do
Analyze operational and transaction data
Identify root causes and trends
Drive insights and corrective actions
Improve issue prevention
Improve member experience
What you’ll need
5+ years of related work experience in operations or system analysis
3+ years in consumer payments, healthcare, utility provider, or related industry
3+ years working with large data sources focused on data manipulation and governance
Solid background using analytical tools including SQL and data visualization platforms
Advanced proficiency with Microsoft Office products including Excel and PowerPoint
Ability to manage multiple priorities and work under strict deadlines
Original job description
Optum is hiring a Senior Business Analyst for its APL Operations team. The role develops and matures the Issue Management workstream by analyzing operational and transaction data, identifying root causes and trends, and driving insights and corrective actions that improve issue prevention and the member experience.5+ years of related work experience in…