Customer Success Representative at Marshall Scientific · Hampton, NH · Joined
MS
Customer Success Representative
Marshall Scientific · Hampton, NH · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
$21–$24/hrListed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Marshall Scientific seeks a Customer Success Representative to support customers buying new and refurbished lab equipment by providing product and order information, resolving concerns, and coordinating with internal teams and manufacturers.
What you’ll do
Provide product and order information to customers
Resolve customer concerns
Coordinate with internal teams and manufacturers
Maintain accurate customer records
Manage multiple customer accounts
Prioritize tasks effectively
What you’ll need
Excellent written and verbal communication skills
Strong problem-solving and attention to detail
Tech-savvy with CRM systems and online tools
High school diploma or equivalent
1–2 years of experience in customer service or related field
No science background required
Original job description
Marshall Scientific is hiring a Customer Success Representative to support customers purchasing new and refurbished laboratory equipment. The role provides product and order information, resolves customer concerns, coordinates with internal teams and manufacturers, and maintains accurate customer records.A motivated self‑starter with strong initiative,…