Data Facilitator / Customer Service Support Analyst at Metas Solutions · Atlanta, GA · Joined
MS
Data Facilitator / Customer Service Support Analyst
Metas Solutions · Atlanta, GA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Supports federal public health initiatives by handling help desk operations, user access, and data coordination, while providing technical support for cloud and analytic platforms in a collaborative environment.
What you’ll do
Handle help desk operations
Manage user provisioning and access
Coordinate data assets and records
Support cloud and analytic platforms
Collaborate with team and suggest improvements
What you’ll need
Bachelor's degree with 2 years experience
1+ years customer support and issue triage
Experience with ticket management platforms
Strong communication and interpersonal skills
US citizenship and ability to obtain clearance
Original job description
Metas Solutions is hiring a Data Facilitator / Customer Service Support Analyst to support data and platform services for federal public health initiatives. The role handles help desk operations, user provisioning and access management, data asset coordination, records management, and support for cloud and analytic platforms.The successful candidate would…