Manager - Customer Success at Zenoti · Bellevue, WA · Joined
Z
Manager - Customer Success
Zenoti · Bellevue, WA · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
$130k–$160kListed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Zenoti is hiring an Enterprise Customer Success Manager to manage high-ARR beauty and wellness customer accounts, driving adoption and growth through workshops, business reviews, and executive relationships. The role is onsite in Bellevue, WA, full-time, paying $130K-$160K per year.
What you’ll do
Manage a portfolio of high-ARR enterprise customers
Deliver workshops and business reviews
Provide product insights and thought leadership
Drive adoption, retention, growth, and customer success
Develop executive relationships and resolve issues
Collaborate cross-functionally with sales, product, support, and engineering
What you’ll need
Bachelor's degree
10+ years in a customer-facing role in Customer Success, Account Management, Consulting, or Professional Services with enterprise customers
Ability to travel as needed to be on-site with key customers or attend industry events
Strong empathy for customers and passion for revenue and growth
Experience working in fast-paced growth environments
Proven success in client growth, retention, and satisfaction
Original job description
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. The Enterprise Customer Success Senior Manager manages a portfolio of high-ARR enterprise customers by delivering workshops, business reviews, product insights, and thought leadership to drive adoption, retention, growth, and customer success. The role also…