Cisco is hiring a Program Manager to connect business goals with technical skills, designing learning programs and aligning Sales and Customer Experience training. The role leverages AI and performance data to improve outcomes and requires 8+ years of program management and technical enablement experience.
What you’ll do
Identify skill gaps and build roadmaps to address them
Develop role-based learning plans and programs
Align Sales and Customer Experience training
Use performance data and AI to improve outcomes and workflows
Provide clear, actionable updates to senior leaders
Partner with technical and architecture experts
What you’ll need
Bachelor's degree or equivalent with 8+ years of experience
5+ years running complex cross-functional projects
Experience working with Sales or Customer Experience teams
Solid grasp of networking, security, or software
Background in organizational change or technical readiness
Experience designing certification frameworks and using AI
Original job description
Cisco is hiring a Program Manager to connect business goals with the technical skills its teams need. The role identifies skill gaps, develops role-based learning plans and programs, aligns Sales and Customer Experience training, and uses performance data and AI to improve outcomes and workflows.Bachelor's degree or equivalent with at least 8 years of…