PAR Technology · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$19–$21/hrListed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
PAR Technology seeks an entry-level Technical Support Agent to provide first-level support for POS hardware, software, and PAR products. This remote role involves resolving customer issues, managing escalations, and collaborating with internal teams and third-party engineers.
What you’ll do
Provide first-level support for POS hardware, software, and PAR products
Resolve customer issues
Manage incidents and escalations
Collaborate with internal teams and third-party engineers
What you’ll need
1+ year of customer service experience
Background in restaurant or call center environments
Strong problem-solving and communication skills
Solid typing skills and working knowledge of Windows OS
Reliable broadband/fiber internet and backup work location
Helpdesk and networking experience
Original job description
PAR Technology is hiring a Technical Support Agent to provide first-level support for POS hardware, software, and PAR products. The role focuses on resolving customer issues, managing incidents and escalations, and collaborating with internal teams and third-party engineers.1+ year of Customer Service experienceBackground in restaurant or call center…