Senior Technical Product Manager at Optum · United States · Joined
O
Senior Technical Product Manager
Optum · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$92k–$164kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Optum is hiring a Senior Technical Product Manager to own contact center technology strategy, technical planning, and roadmap delivery. The role focuses on improving customer engagement, service, and operational efficiency through data-driven decisions and executive-level communication.
What you’ll do
Own capability strategy and technical planning for assigned product area
Drive roadmap delivery for contact center technology
Support improved customer engagement and service
Support operational efficiency
What you’ll need
Bachelor's degree
3+ years in product development, ideally in a customer-facing role
3+ years with product manager methodologies and product management tools
3+ years analyzing complex data and making informed decisions
Experience with business consulting in technology and presenting to executive-level stakeholders
Experience producing product demos and product information materials, with presence and diplomacy
Original job description
Optum is hiring a Senior Technical Product Manager to establish and drive contact center technology strategy. The role owns capability strategy, technical planning, and roadmap delivery for an assigned product area, supporting improved customer engagement, service, and operational efficiency.Bachelor's degree3+ years of experience in product…