HR Service Operations Lead at Volunteers of America Los Angeles · Los Angeles, CA · Joined
VA
HR Service Operations Lead
Volunteers of America Los Angeles · Los Angeles, CA · Just now · 0 applicants
NewOn-siteFull-timeLead
Pay
$72k–$76kListed
Workplace
On-site
Job type
Full-time
Level
Lead
Team: HR Service Operations · Source: jobright · Posted by joined-scrapper
About the role
VOALA seeks an HR Service Operations Lead to oversee daily HR service delivery, including employee inquiries, onboarding/offboarding, metrics, and process improvements, while developing the team. The role requires experience in large organizations, knowledge of employment statutes, and ATS/HRIS expertise.
What you’ll do
Oversee day-to-day HR service delivery
Manage employee inquiries
Manage onboarding and offboarding
Track HR metrics
Drive process improvement
Develop the HR team
What you’ll need
Bachelor's degree or 4 years related work experience
2+ years HR experience with project management
1+ year leading, coaching, mentoring staff
Experience in organizations with 500+ employees
Expert knowledge of ATS and HRIS
Knowledge of employment statutes (EEOC, FMLA, FLSA, immigration)
Original job description
Volunteers of America Los Angeles (VOALA) is a nonprofit human services organization serving communities in the Los Angeles area. The HR Service Operations Lead oversees day-to-day HR service delivery, including employee inquiries, onboarding and offboarding, HR metrics, process improvement, and team development.Ability to perform under circumstances of…