Senior IT Support Specialist at Hermeus · Los Angeles, CA · Joined
H
Senior IT Support Specialist
Hermeus · Los Angeles, CA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: IT · Source: jobright · Posted by joined-scrapper
About the role
Senior IT Support Specialist responsible for daily IT operations, service desk escalations, endpoint and identity management, security, automation, and process improvement, partnering with Cyber, Networking, and People teams.
What you’ll do
Own service desk escalations and resolve complex issues
Manage endpoint and identity lifecycle
Implement and enforce endpoint security
Automate manual processes with PowerShell
Drive operational improvements and process standardization
Partner with Cyber, Networking, and People teams
What you’ll need
5+ years of progressive IT support experience
Proficiency with Windows, macOS, and Linux
Hands-on Microsoft stack and Active Directory/Entra ID
PowerShell automation proficiency
Process-oriented with root cause analysis
Ability to obtain Top Secret clearance
Original job description
Hermeus is hiring a Senior IT Support Specialist to anchor daily IT operations and provide senior-level technical support. The role owns service desk escalations, endpoint and identity management, endpoint security, automation, and process improvement while partnering with Cyber, Networking, and People teams.5+ years of progressive IT support or systems…