Team: Recipient Experience · Source: jobright · Posted by joined-scrapper
About the role
Amazon is seeking a Senior Program Manager for Recipient Experience to build operational mechanisms, align cross-functional teams, and drive global feature execution that helps customers track and manage deliveries. The role owns program strategy, measures customer and business impact, and communicates results to senior leadership.
What you’ll do
Build operational mechanisms
Align cross-functional teams
Drive global feature execution
Measure customer and business impact
Own program strategy and end-to-end delivery
Communicate results to senior leadership
What you’ll need
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
5+ years of driving process improvements experience
Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools and experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs
Original job description
Amazon is hiring a Senior Program Manager for Recipient Experience, which helps customers track and manage deliveries and discover new ways to shop. The role builds operational mechanisms, aligns cross-functional teams, drives global feature execution, and measures customer and business impact.5+ years of program or project management experience…