Scribd, Inc. · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$124k–$172kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Customer Operations and Brand Marketing · Source: jobright · Posted by joined-scrapper
About the role
Scribd is hiring a Senior Technical Program Manager to lead program strategy and execution across Customer Operations and Brand Marketing, connecting these teams with product and engineering. The role drives cross-functional planning, delivery, and AI-powered workflow improvements.
What you’ll do
Lead program strategy and execution across Customer Operations and Brand Marketing
Connect customer operations and brand marketing with product and engineering teams
Drive cross-functional planning and delivery
Improve workflows using AI and lightweight tools
Roll out operational changes and tooling to frontline teams
Use data to identify problems and communicate solutions
What you’ll need
5+ years of experience in program management, operations, or equivalent at a technology company
Proven ability to operate independently and lead through ambiguity
Experience partnering with customer operations, marketing, or brand teams
Hands-on experience using AI in work and adapting program management practices
Strong familiarity with software development processes from roadmapping through delivery
Excellent communication, interpersonal, and problem-solving skills
Original job description
Scribd, Inc. is hiring a Senior Technical Program Manager to lead program strategy and execution across Customer Operations and Brand Marketing. The role connects these pillars with product and engineering teams, drives cross-functional planning and delivery, and improves workflows using AI and lightweight tools.You are a thoughtful opinionator: you hold…