FINRA Certified - Call Center Support Representative at DXC Technology · United States · Joined
DT
FINRA Certified - Call Center Support Representative
DXC Technology · United States · 1h ago · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: customer service · Source: jobright · Posted by joined-scrapper
About the role
DXC Technology seeks a FINRA-licensed Call Center Support Representative to handle complex customer inquiries, account maintenance, and transaction processing in a remote inbound contact center. The role requires a Series 6 or 7 license and life insurance experience, with a focus on compliance and quality assurance.
What you’ll do
Respond to complex customer inquiries via inbound contact center
Research and resolve client requests with compliance
Perform account updates, maintenance, and transaction processing
Process incoming/outgoing mail per SLAs
Collaborate with teams to resolve service issues
Support escalation management and service recovery
What you’ll need
High school diploma or GED
Minimum 2 years customer service in call center
Life insurance experience required
FINRA Series 6 or 7 license required
Experience in financial services, investment, insurance, or banking
Familiarity with contact center technology
Benefits
Remote position within the United StatesCompany-provided equipment for home office setupFlexible work model to support wellbeing and productivity
Original job description
DXC Technology is hiring a FINRA-licensed representative for its customer service team. The role supports clients through an inbound contact center by resolving complex inquiries, maintaining accounts, processing transactions, and ensuring regulatory compliance.Provide exceptional service through the inbound contact center, responding to complex customer…