Technical Customer Success Manager (Enterprise) at Browserbase · San Francisco, CA · Joined
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Technical Customer Success Manager (Enterprise)
Browserbase · San Francisco, CA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Browserbase seeks an Enterprise Technical Customer Success Manager to own post-sale partnerships for enterprise customers, leading onboarding, adoption, renewals, and expansion. The role requires technical fluency in JavaScript/TypeScript or Python, experience with developer tools and cloud infrastructure, and the ability to align engineering and executive stakeholders.
What you’ll do
Own post-sale partnerships for enterprise customers
Lead onboarding, technical troubleshooting, and adoption
Drive renewals and expansion across strategic accounts
Align engineering teams and executives around measurable outcomes
Coordinate technical implementations across teams and escalations
Guide commercial conversations and build executive alignment
What you’ll need
5+ years in Technical Customer Success, Solutions Engineering, or Technical Account Management
Experience owning enterprise customer relationships with revenue accountability
Hands-on ability to read and troubleshoot JavaScript/TypeScript or Python
Experience with APIs, SDKs, logs, and infrastructure architecture
Experience with enterprise developer tools, cloud infrastructure, automation, or observability
Familiarity with browser automation tools like Playwright, Selenium, or Stagehand
Original job description
Browserbase is hiring an Enterprise Technical Customer Success Manager to own post-sale partnerships and help enterprise customers build reliable production workflows. The role leads onboarding, technical troubleshooting, adoption, renewals, and expansion while aligning engineering teams and executive stakeholders around measurable business outcomes.5+…