Analyst II, End User at Southern Company · Eufaula, AL · Joined
SC
Analyst II, End User
Southern Company · Eufaula, AL · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: End User · Source: jobright · Posted by joined-scrapper
About the role
This role provides advanced end-user technology support and consulting across Alabama Power's Southeast Alabama service area, including technical escalation, endpoint health, and project support. The position requires expertise in Windows 11, Microsoft 365, endpoint management tools, and strong troubleshooting skills.
What you’ll do
Deliver advanced end-user technology support and consulting
Provide technical escalation and endpoint health remediation
Support technology projects and user education
Support critical business operations
Manage small local projects using proven technology practices
Coordinate work across TO functions and share best practices
What you’ll need
A two-year degree in a technology-related field or equivalent experience
Minimum three years of relevant end-user support experience
Advanced knowledge of Windows 11 and Microsoft 365
Experience with endpoint management tools like Intune and MECM
Proficient PC hardware repair skills
Must meet NERC CIP background screening requirements
Original job description
Southern Company Services is hiring an End User Analyst II to deliver advanced end-user technology support and consulting across Alabama Power’s Southeast Alabama service area and remotely across Southern Company. The role provides technical escalation, endpoint health and remediation, technology project support, user education, and support for critical…