Cloud Technical Account Manager, ES - NAMER at Amazon · Atlanta, GA +2 more · Joined
A
Cloud Technical Account Manager, ES - NAMER
Amazon · Atlanta, GA +2 more · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$131k–$178kListed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: ES · Source: jobright · Posted by joined-scrapper
About the role
Amazon Web Services seeks a Cloud Technical Account Manager to act as a principal technical advisor and customer advocate for AWS customers, helping them adopt services and maintain resilient environments. The role involves strategic guidance, issue resolution, and applying the AWS Well-Architected Framework to customer architectures.
What you’ll do
Serve as principal technical advisor and customer advocate for AWS customers
Provide strategic guidance and help customers adopt AWS services
Coordinate with engineers and service teams to resolve issues
Keep customer environments healthy and resilient
Apply the AWS Well-Architected Framework to customer architectures and solutions
What you’ll need
3+ years of technical engineering experience
Experience with operational parameters and troubleshooting for at least three of: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
Bachelor's degree
Experience with AWS services or other cloud offerings
Experience in an internal enterprise or external customer-facing environment as a technical lead
Understanding of AWS Well-Architected Framework pillars and ability to apply them
Original job description
Amazon Web Services, Inc. hires a Cloud Technical Account Manager to serve as a principal technical advisor and customer advocate for AWS customers. The role provides strategic guidance, helps customers adopt AWS services, and coordinates with engineers and service teams to resolve issues and keep customer environments healthy and resilient.3+ years of…