Senior Customer Success Manager at Loop · Chicago, IL +2 more · Joined
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Senior Customer Success Manager
Loop · Chicago, IL +2 more · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$130k–$165kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Loop is hiring a Senior Customer Success Manager to own strategic global customer accounts for its AI-powered logistics data platform, focusing on retention, expansion, executive partnerships, and measurable supply-chain ROI.
What you’ll do
Own strategic global customer accounts
Drive customer retention and expansion
Build executive partnerships
Deliver measurable supply-chain ROI
Manage renewals
Translate data insights into business value
What you’ll need
6+ years in Customer Success, Account Management, or similar roles
Logistics/supply chain experience required
Proven track record owning renewals and driving expansion
Experience managing enterprise/global accounts with complex stakeholders
Executive presence, autonomy, analytical/data-driven mindset, and excellent communication
B2B SaaS or payments experience
Original job description
Loop provides an AI-powered logistics data platform for the global supply chain. The Senior Customer Success Manager owns strategic global customer accounts, driving retention, expansion, executive partnerships, and measurable supply-chain ROI.6+ years of relevant Customer Success, Account Management, or similar roleslogistics/supply chain experience…