Customer Service Warranty Department at RC Willey · United States · Joined
RW
Customer Service Warranty Department
RC Willey · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$17/hrListed
Workplace
Remote
Job type
Full-time
Level
Junior
Team: Warranty Department · Source: jobright · Posted by joined-scrapper
About the role
Support customers with warranty claims and service requests, becoming remote once fully trained. Requires strong communication, problem-solving, and computer skills.
What you’ll do
Assist customers with warranty claims
Process service requests
Coordinate issue resolution
Maintain accurate records
What you’ll need
Strong customer service and problem-solving skills
Excellent verbal communication and active listening abilities
Ability to handle high-pressure situations professionally
Proficiency in basic computer use and accurate typing
Self-motivated with the ability to work independently
Strong attention to detail and ability to multitask in a fast-paced environment
Original job description
RC Willey is seeking a customer-focused team member to support its Warranty Department. The role assists customers with warranty claims, processes service requests, coordinates issue resolution, and maintains accurate records; it becomes remote once fully trained.Strong customer service, problem-solving, and interpersonal skillsExcellent verbal…