Technical Support Specialist at Universal Logistics Holdings, Inc. · United States · Joined
UI
Technical Support Specialist
Universal Logistics Holdings, Inc. · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Provides day-to-day technical support for the organization's user community by troubleshooting software, hardware, systems, and applications, documenting incidents, deploying equipment, and creating support documentation.
What you’ll do
Provide day-to-day technical support to the user community
Troubleshoot software, hardware, systems, and applications
Document incidents, processes, procedures, and results
Deploy equipment
Create support documentation
Follow protocol and instructions
What you’ll need
Intermediate-Advanced knowledge of Microsoft Office Suite
High level of analytical thinking and problem-solving
Effective oral, electronic, and written communication
Ability to work independently with little management direction
Ability to multi-task and handle frequent interruptions
1-2 years in IT or Business Systems
Original job description
Universal Logistics is a provider of customized transportation and logistics solutions, including transportation, value-added, intermodal, and specialized services. The Technical Support Specialist provides day-to-day technical support for the organization’s user community by troubleshooting software, hardware, systems, and applications, documenting…