Customer Billing Representative at Intermedia Intelligent Communications · United States · Joined
IC
Customer Billing Representative
Intermedia Intelligent Communications · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$23–$25/hrListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Provides customer service and billing support to UCaaS small and medium-sized business customers through inbound calls, emails, and outbound follow-up, ensuring accurate billing and meeting call center performance metrics.
What you’ll do
Provide customer service and billing support
Handle inbound calls, emails, and outbound follow-up
Meet or exceed call center metrics
What you’ll need
Associates degree in related field
Minimum 2 years experience in customer service, billing, or call center
Excellent data entry, proofreading, organizational, phone, and communication skills
Ability to meet or exceed call center metrics
Strong attention to detail and ability to deliver in a fast-paced environment
Proficiency in Windows, Internet, MS Office, Excel, and typing 35wpm
Original job description
Intermedia Intelligent Communications provides cloud communications and collaboration technology. The Customer Billing Representative provides customer service and billing support to UCaaS small and medium-sized business customers through inbound calls, emails, and outbound follow-up.Associates Degree in related fieldMinimum 2 years' experience in…