Customer Service Representative at VetClaims.AI · United States · Joined
V
Customer Service Representative
VetClaims.AI · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$40k–$45kListed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
VetClaims.ai is hiring a remote Customer Service Representative to help veterans with questions and service needs, providing respectful support, documenting issues, and coordinating escalations. This entry-level, full-time role requires strong communication, problem-solving, and organizational skills.
What you’ll do
Assist veterans with questions, concerns, and service-related needs
Provide accurate, respectful support through approved communication channels
Resolve and document customer issues
Coordinate or escalate matters as needed
What you’ll need
High school diploma or equivalent
1+ year of experience in customer service, call centers, administrative support, or case management
Strong verbal and written communication, active listening, problem-solving, and organizational skills
Basic computer skills and ability to learn customer support and CRM systems
Ability to work independently, manage competing priorities, and follow established procedures in a remote setting
Experience with complaints, escalations, outreach, or complex customer issues
Original job description
VetClaims.ai is hiring Customer Support Representatives to assist veterans with questions, concerns, and service-related needs. The role provides accurate, respectful support through approved communication channels, resolves and documents customer issues, and coordinates or escalates matters as needed.High school diploma or equivalent1+ year of…