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Sr. Software Engineer, Customer Success at NetApp · San Jose, CA · Joined
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Sr. Software Engineer, Customer Success

NetApp · San Jose, CA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$196k–$293kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper

About the role

Senior Software Engineer supporting customer success for DataPelago data processing products, focusing on automation, diagnostics, validation, and production support.

What you’ll do

  • Develop workload assets and automation
  • Create diagnostic tools and validation processes
  • Support customers deploying and operating products in production
  • Troubleshoot and analyze Spark applications and performance
  • Provide direct technical support to external customers
  • Collaborate on product improvements based on customer insights

What you’ll need

  • Bachelor's degree in computer science or related field
  • 12+ years in development, validation, and support of enterprise data processing software
  • 2+ years providing direct support to external customers
  • 2+ years supporting Apache Spark pipelines for data engineering and analytics
  • Proficiency in Spark, SQL, Python, and test automation
  • Experience with GCP, AWS, and cloud deployment scenarios (SaaS, VM, container, serverless)

Original job description

NetApp is hiring a Senior Software Engineer for customer success related to DataPelago’s data processing products. The role develops workload assets, automation, diagnostic tools, and validation processes, and supports customers deploying and operating the products in production.Bachelor's degree in computer science or a related field12+ years of…

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