Bank First is seeking a Guest Experience Manager to oversee branch operations, lead and mentor frontline employees, and deliver exceptional customer service while promoting banking products.
What you’ll do
Oversee branch operations
Lead and mentor frontline employees
Provide customer service
Promote banking products and services
Support an exceptional customer experience
What you’ll need
Minimum 18 months banking experience
Strong leadership and interpersonal skills
Ability to build trust and maintain positive relationships with customers and staff
Proficient in Microsoft Office Suite and banking software
Excellent organizational and time management skills
Knowledge of bank products and services
Original job description
Bank First is hiring a Guest Experience Manager to oversee branch operations and lead and mentor frontline employees. The role also provides customer service, promotes banking products and services, and supports an exceptional customer experience.Minimum of 18 months banking experienceStrong leadership and interpersonal skillsAbility to build trust…