IT Support Specialist at HealthPoint · Bryan, TX · Joined
H
IT Support Specialist
HealthPoint · Bryan, TX · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
HealthPoint seeks an IT Support Specialist to provide end-user technical support, resolve technical issues, and manage hardware, software, user accounts, and IT assets. The role requires at least one year of IT support experience and knowledge of ITIL and service management processes.
What you’ll do
Provide technical support to end users
Troubleshoot and resolve technical issues
Deploy and maintain hardware and software systems
Manage user accounts and IT assets
Handle service requests
Provide technical guidance and support to junior employees
What you’ll need
Bachelor's degree or equivalent combination of education and experience
Minimum one year in an IT support role including technical support and troubleshooting
Knowledge of ITIL and IT Service Management terms and processes
Microsoft Word and Excel skills for documents, tables, charts, and data analysis
Experience with PC and Mac support, computer and network troubleshooting
Experience installing, upgrading, and configuring software for workstations and servers
Original job description
HealthPoint is hiring an IT Support Specialist to provide technical support to end users and troubleshoot and resolve technical issues. The role also manages the deployment and maintenance of hardware and software systems, user accounts, IT assets, and related service requests.Bachelor's degree or equivalent combination of education and experience…