Customer Onboarding Manager at Instinct Science · United States · Joined
IS
Customer Onboarding Manager
Instinct Science · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$65k–$80kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Customer Onboarding · Source: jobright · Posted by joined-scrapper
About the role
Instinct Science is hiring a Customer Onboarding Manager to lead veterinary hospital implementations from signed contract through go-live and handoff to customer success. The role manages timelines, risks, stakeholders, workflow design, integrations, and training to ensure successful, timely onboarding.
What you’ll do
Lead veterinary hospital implementations from contract through go-live
Manage timelines, risks, and stakeholders
Coordinate workflow design and software integrations
Organize training and configuration discussions
Ensure successful handoff to the active customer success team
What you’ll need
Direct experience working in or closely with veterinary hospitals
2–4+ years managing customer-facing implementation or onboarding projects
Proven ability to manage relationships across multiple levels, including executives
Comfortable coordinating integrations, data requirements, and configuration discussions
Existing knowledge of Instinct's configuration and workflow capabilities
Original job description
Instinct Science is hiring a Customer Onboarding Manager to lead veterinary hospital implementations from signed contract through go-live and handoff to the active customer success team. The role manages timelines, risks, stakeholders, workflow design, integrations, and training coordination to deliver successful, timely onboarding.Direct experience…