Technical Support Specialist at MS Shift, Inc. · Las Vegas, NV · Joined
MI
Technical Support Specialist
MS Shift, Inc. · Las Vegas, NV · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
MS Shift, Inc. is seeking a Technical Support Specialist to provide onsite and remote support for clients, diagnosing issues and guiding users through solutions. The role involves installing, configuring, maintaining, and troubleshooting software and hardware, with a focus on mission-critical systems.
What you’ll do
Provide onsite and remote technical support to clients
Diagnose technical issues and guide users through solutions
Install, configure, maintain, and troubleshoot software and hardware
Support mission-critical systems by phone
Develop training curriculum and lead classroom trainings
What you’ll need
Bachelor's degree in Computer Science or related field
2+ years of experience in technical support
Experience providing technical support to non-technical end users
Experience supporting mission-critical systems by phone
Excellent verbal and written communication skills with attention to detail
Helpful, patient attitude with strong desire to learn and ability to work well under pressure
Original job description
MS Shift, Inc. is hiring a Technical Support Specialist to provide onsite and remote technical support to clients. The role diagnoses issues, guides users through solutions, and installs, configures, maintains, and troubleshoots software and hardware.Bachelor's degree in Computer Science or related fieldAttention to detail, excellent verbal and written…