Customer Success Manager II at NinjaOne · Tampa, FL · Joined
N
Customer Success Manager II
NinjaOne · Tampa, FL · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
NinjaOne is hiring a Customer Success Manager II to manage existing customer relationships, drive adoption of its IT operations solutions, and grow accounts through cross-selling and upselling. The role requires strong consultative skills, IT knowledge, and experience owning an account portfolio.
What you’ll do
Manage relationships with existing customers
Drive customer engagement and product adoption
Grow accounts through cross-selling and upselling
Guide customers through issues and escalations
Own a portfolio of accounts and guide them through the customer journey
Act as a customer advocate and product expert
What you’ll need
Outgoing and self-motivated relationship builder
Exceptional consultative and communication skills
Ability to influence, inspire, and overcome objections
Resilient and calm during escalations
Proven track record achieving sales targets
Extensive IT knowledge
Original job description
NinjaOne is hiring a Customer Success Manager II to manage relationships with existing customers and help them realize the benefits of its IT operations solutions. The role focuses on customer engagement, product adoption, and growing accounts through cross-selling and upselling.you are an outgoing, self-motivated individual who is excited and skilled at…