IT Help Desk Technician at Create Credit Union · Las Vegas, NV · Joined
CU
IT Help Desk Technician
Create Credit Union · Las Vegas, NV · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
$57k–$64kListed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Create Credit Union is hiring an entry-level IT Help Desk Technician in Las Vegas to diagnose and resolve hardware and software issues, set up workstations, and track support requests. The role requires customer service skills, Microsoft Office proficiency, and a willingness to learn.
What you’ll do
Support users experiencing technical issues
Diagnose and resolve hardware and software problems
Administer daily-use software
Set up workstations
Track and follow up on support requests
Relay information in a comprehensive manner
What you’ll need
Understanding of relevant software, hardware, and technical equipment
Knowledge of customer service practices
Familiarity with software troubleshooting practices
PC skills including Microsoft Office products and Internet Explorer
Skilled at writing clear requirements documentation, user stories, and training materials
Willingness to learn
Original job description
Create Credit Union is hiring an IT Help Desk Technician to support users experiencing technical issues. The role diagnoses and resolves hardware and software problems, administers daily-use software, sets up workstations, and tracks and follows up on support requests.Understanding of relevant software, hardware, and other technical equipmentKnowledge…