Customer Service Specialist at iCOR Solutions · United States · Joined
IS
Customer Service Specialist
iCOR Solutions · United States · Just now · 0 applicants
NewRemotePart-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Part-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Provide high-quality customer service support for clients, handling inquiries, documenting interactions, and improving processes.
What you’ll do
Handle customer inquiries and issues
Document interactions accurately
Escalate complex matters
Monitor customer satisfaction
Identify recurring issues and process improvements
What you’ll need
Demonstrated customer support and service skills
Strong phone etiquette and clear communication
Excellent written and verbal communication
Problem-solving and patience under pressure
High school diploma or equivalent
Prior customer service experience preferred
Original job description
iCOR Solutions seeks a Customer Service Specialist to provide high-quality support to clients and their customers. The role handles inquiries and issues, documents interactions, escalates complex matters, monitors satisfaction, and identifies recurring issues and process improvements.Demonstrated skills in Customer Support and Customer Service to handle…