Document Specialist (National) at InfoTrack AU · United States · Joined
IA
Document Specialist (National)
InfoTrack AU · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$19–$25/hrListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Coordinate customers and field agents to complete document orders accurately and on time, handling inquiries and improving operational processes.
What you’ll do
Coordinate customers and field agents to ensure orders are completed accurately and on time
Handle customer inquiries and escalations
Track order performance
Improve operational systems
What you’ll need
Process-driven experience with ability to adapt and change
1-2 years of legal/litigation support or similar experience
Ability to multi-task and problem-solve, remaining calm in stressful situations
Customer focus in decision-making
Solid computer and technical skills, with Microsoft Office, Outlook, and Adobe Acrobat imperative
Must reside in the United States
Original job description
InfoTrack is hiring a Document Specialist to coordinate customers and field agents so orders are completed accurately and on time. The role handles customer inquiries and escalations, tracks order performance, and improves operational systems.Productivity – process-driven experience with ability to adapt and change; ability to multi-task and adapt to new…