Team: Production Support · Source: jobright · Posted by joined-scrapper
About the role
Citi is seeking a Technology Production Support Analyst for its 2027 Full Time Analyst Program in Tampa, FL. The role focuses on maintaining production system stability, troubleshooting issues, and leveraging automation and Generative AI to support global banking technology.
What you’ll do
Support stability and performance of live production systems
Troubleshoot production issues and coordinate with technology and business partners
Improve system monitoring to detect and resolve issues proactively
Develop automation to streamline operations and reduce manual effort
Collaborate with global teams across cultures and time zones
Apply Generative AI to solve complex business problems
What you’ll need
Bachelor's degree in Computer Science, Engineering, IT, MIS, or related tech field
Graduation between December 2026 and May 2027
Authorized to work in the US without employer sponsorship now or in the future
Ability to pass technical interviews covering basic algorithmic programming
Strong communication, project management, leadership, and teamwork skills
Collaborative, adaptable, and proactive problem-solving mindset
Original job description
Citi is hiring a Technology Production Support Analyst for its Full Time Analyst Program. The role supports the stability and performance of live production systems by troubleshooting issues, improving monitoring, developing automation, and coordinating with technology and business partners.Graduation between Dec 2026 and May 2027Educational background:…