Customer Service Representative at ShyftOff · United States · Joined
S
Customer Service Representative
ShyftOff · United States · Just now · 0 applicants
NewRemoteContractMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Contract
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
ShyftOff is hiring remote independent contractor Customer Service Representatives to support customers across multiple industries by answering questions and resolving issues. The role requires strong communication skills, reliable home equipment, and a quiet professional workspace.
What you’ll do
Answer customer questions
Resolve customer issues
Deliver remote customer service
Fulfill accepted service commitments
Meet client quality standards
What you’ll need
Excellent verbal and written communication skills; strong problem-solving, empathy, and active listening
Comfortable navigating multiple computer systems and learning new technology
Modern computer, USB headset, and reliable hard-wired internet connection (25 Mbps minimum)
Quiet, professional workspace suitable for customer calls
Complete program-specific qualifications, certifications, and onboarding requirements
3+ years of customer service experience preferred
Original job description
ShyftOff connects independent customer service professionals with brands across multiple industries. Customer Service Representatives support customers by answering questions, resolving issues, and delivering service remotely as independent contractors.Excellent verbal and written communication skillsStrong problem-solving abilities, empathy, and active…