Customer Service Specialist at Citi · Florence, KY · Joined
C
Customer Service Specialist
Citi · Florence, KY · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
Up to $21/hrListed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Citi is hiring an entry-level Customer Service Specialist to resolve client inquiries and provide accurate, compliant support across multiple channels. The role requires strong communication and problem-solving skills, along with 1-3 years of customer-facing experience.
What you’ll do
Resolve service inquiries
Address customer challenges
Provide support across multiple channels
Deliver accurate first-contact resolutions
Engage clients professionally
Multitask across systems
What you’ll need
1-3 years customer-facing experience
Proficient in Microsoft Office and Windows
Excellent data entry skills
Clear verbal and written communication
Strong active listening and problem-solving
High School diploma or GED
Original job description
Citi is hiring a Customer Service Specialist to support its client relationships by resolving service inquiries and addressing customer challenges. The role provides informed, compliant support across multiple channels while delivering accurate first-contact resolutions.Attached resume is required to be consideredExperience: 1–3 years of experience in a…