About the role

What you’ll do

• Support agency-wide compliance, quality improvement, performance measurement, service development, strategic initiatives, and grants
• Conduct audits and data analysis
• Monitor corrective actions
• Develop policies and processes
• Support regulatory submissions
• Provide technical assistance and training

What you’ll need

• Bachelor's Degree (BA/BS)
• Three years of professional experience in social services, compliance, quality assurance, program operations, data analysis, or a related field
• Knowledge of compliance and quality principles, regulatory interpretation, audit practices, corrective action monitoring, risk identification, and continuous quality improvement
• Strong analytical, organizational, project-management, report writing, presentation, and interpersonal skills
• Valid PA Driver's License
• Ability to work independently and collaboratively with integrity, accountability, respect, innovation, and attention to detail

Original job description