Enterprise Customer Success Executive II at Meltwater · Austin, TX · Joined
M
Enterprise Customer Success Executive II
Meltwater · Austin, TX · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
$73k–$104kListed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Meltwater seeks an experienced Enterprise Customer Success Executive to guide enterprise customers through the post-sale lifecycle, build stakeholder relationships, and identify growth opportunities in a hybrid role based in Austin, TX.
What you’ll do
Guide enterprise customers through post-sale lifecycle
Help customers achieve value from investments
Build stakeholder relationships
Support adoption and renewals
Identify growth opportunities
Advocate for customer needs across internal teams
What you’ll need
7-10+ years in client-facing roles (Management Consulting, Customer Success, etc.)
Ability to collaborate with cross-functional teams (Sales, Product, Marketing, Services)
Thrive in fast-paced environments with multitasking
Industry expertise in media monitoring, SaaS, PR, or Marketing
Excellent communication skills in English
Original job description
Meltwater is hiring an Enterprise Customer Success Executive II to guide enterprise customers through the post-sale lifecycle and help them achieve value from their investments. The role builds stakeholder relationships, supports adoption and renewals, identifies growth opportunities, and advocates for customer needs across internal teams.An extensive…